Alex Formoso

Alex Formoso is an accomplished professional with extensive experience in business analysis and quality management, having worked at AT&T from 2012 to 2018. In their role as Principal Business Analyst, they led the testing and deployment of a critical internal application for 30,000 field users and developed key processes while managing service level agreements. Previously, as a Senior Quality Manager, they executed a tech strategy for the DTV merger onboarding, significantly improving metrics and efficiency. Alex began their career at BellSouth as a Services Technician, where they installed and maintained network systems. They are currently pursuing an Associate of Arts in Computer Information Systems at Miami Dade College, having previously earned a Master of Business Administration from Nova Southeastern University and a Bachelor's in International Business and Management from Florida International University.