Brad Proffitt is a Senior Tech Manager at AT&T Services Inc., where they lead cross-functional teams to standardize projects for Consumer Mobility IVR. They have written business and systems requirements, collaborated with various departments to ensure compliance with regulations, and assisted in managing technical integrations. With experience in user acceptance testing and issue resolution, Brad has developed a strong foundation in project management, complaint resolution, and utility regulatory relations. They hold a Six Sigma Green Belt and are currently working towards their PMP certification. Brad possesses strong communication skills and a familiarity with multiple project management tools.
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