Brian Bachman is currently the Director of Technology for Virtual Assistant and Chat Optimization at AT&T, focusing on enhancing customer engagement with digital solutions. Previously, Brian held various leadership roles at AT&T, including directing A.I. products and customer contact transformation efforts. From 2006 to 2011, Brian served on the Board of Trustees for Mi Escuelita Preschools, contributing to early childhood education initiatives. Brian earned an MBA in Marketing from Southern Methodist University's Cox School of Business and a B.S. in Marketing and Economics from Trinity University.
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