Brian Moses is an AVP of Call Center Operations at AT&T, where they focus on overseeing Residential Broadband technical support and have contributed to significant savings and operational improvements. They previously served in various leadership roles, including Vice President at Time Warner Cable and Call Center Director at Adelphia Communications, where they demonstrated strong capabilities in improving customer satisfaction and operational efficiency. Brian's foundational experience includes their tenure as an Information Systems Manager in the US Navy, where they were recognized for their integrity and technical acumen.
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