Chang Huang is an Associate Director-Technology at AT&T within Capital Planning, where they lead teams in uncovering insights and improving customer experience through strategic technological solutions. With a strong background in marketing analytics and project management, Chang has successfully driven results in various roles, including Mobile Sales Experience and Customer Lifecycle Management. They earned multiple Service Excellence Awards for their contributions and are currently pursuing a Master's degree in Business Analytics at Georgia Institute of Technology, complementing their earlier studies in Economics and Mathematics of Finance and Risk Management from the University of Michigan.
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