Charles Merrin is a Chief Product Officer and digital marketer with a robust background in leading organizations through complex strategic transformations. Currently serving as the Associate Vice President of Business Contact Center Transformation at AT&T, they oversee a $1B+ enterprise eCommerce platform while driving revenue and customer satisfaction growth. Previously, Charles co-founded Playteau, a successful social game developer, and managed RealArcade, the top online casual game service, enhancing revenue significantly during their tenure. They hold an MBA from Santa Clara University and a BA from Washington University in St. Louis.
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