David Lai has extensive experience in telecommunications, particularly with AT&T, where roles included NOC Tech specializing in Mobility Ethernet Reliability and various product development engineering positions. Responsibilities included providing technical support to field engineers, managing outage resolutions, and delivering customer service in a fast-paced environment. David's educational background includes a Bachelor’s degree in Music Technology from New York University and a Nanodegree in Intro to Programming from Udacity.
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