Erica Murphy is an accomplished professional with extensive experience in leadership and compliance. Having held various roles at AT&T from 2009 to 2021, Erica excelled in customer relations, training, and sales team leadership, consistently exceeding performance expectations and driving significant improvements in team metrics. Currently, as the Human Resources Director at Unpuzzled Behavior Therapy, Erica leads the implementation of compliance systems and collaborates with leadership to ensure operational excellence. Erica holds a Master of Arts in Human Resources Development from Webster University and a Bachelor of Arts in Business Administration and Management from the University of Arkansas at Pine Bluff.
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