Evan Johnson has extensive experience in customer service and sales within the finance and retail sectors. Currently serving as a Service Consultant at AT&T since March 2025, Evan manages over 100 customer calls daily in a high-volume environment, delivering personalized consultations and promoting products. Previously, as a Call Center Representative at Ashley Furniture from December 2024 to March 2025, Evan processed more than 80 customer interactions daily, enhancing sales through cross-selling add-ons and warranties. Earlier experience as a Customer Service Specialist at MoneyOne Federal Credit Union from May 2023 to December 2024 involved executing financial transactions and successfully promoting financial products, consistently achieving cross-sell objectives while adhering to compliance standards.
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