Frederick Irvin is an SD-WAN Senior Network Support Specialist at AT&T, where they have provided dedicated fault management support since 2018, primarily for State Farm Insurance. With over 20 years of experience in telecommunications, Frederick has established expertise in transport, data, and voice network grooming and fault management. Previously, they held various roles, including Manager of the Network Operations Center at AT&T from 2013 to 2017. Frederick earned an Associate's degree in Electrical Engineering Technologies from ITT Technical Institute between 1998 and 2000, and they excel in technical writing, training development, and presentations.
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