Giselle G. has extensive experience in cybersecurity and UX design, having worked at AT&T from 2019 to 2022 as a Senior Specialist in Cybersecurity and UX Design. In this role, Giselle operationalized AI by developing cybersecurity policies and risk assessment protocols while leading the launch of a conversational chatbot that significantly improved user engagement and reduced inquiries. Prior to this, Giselle served as a Live Sound Technician at Syracuse University, providing technical support for various events. Giselle earned a Bachelor of Science in Information Management and Technology, graduating Magna Cum Laude from Syracuse University in 2016.
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