Jaclyn McDurmon is an experienced insurance agent currently working at Allstate since August 2023. Prior to this role, Jaclyn served as a Title Processor at Copart from February 2018 to January 2020, where management of call center customer service and sales in a team environment was emphasized. At AT&T, from January 2020 to the present, Jaclyn focuses on small business sales and account management, utilizing effective listening skills to address escalated calls and turning issues into sales opportunities. Jaclyn's earlier experience includes working as a Collections Specialist at Coosa Valley Credit Union from March 2012 to January 2018, where strong customer service and knowledge of bank products were vital. Jaclyn holds a degree in Business Administration and Management from Georgia Northwestern Technical College, obtained between 2008 and 2010.
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