James Berry is currently a Global Business Assurance Manager (GBA) with AT&T, bringing 20 years of experience in telecommunications and customer service. They lead and motivate a team of maintenance technicians to ensure network integrity and address critical outages globally. Previously, James worked as a Telecommunications Specialist, where they focused on delivering and troubleshooting various technological services. They studied Business Management and Information Technology at Oakland Community College from 2013 to present.
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