Jeff Johnson is a Workforce Operations professional currently serving as the Director of Workforce Operations at AT&T Mobility. With over 15 years of experience in the wireless industry, they have successfully delivered high-impact solutions that enhance quality, productivity, and cost efficiency for a customer base exceeding 100 million. Jeff has executed contractual and financial targets, conceptualized innovative operational strategies, and delivered substantial annual savings through effective management practices. Their background includes leadership roles in various capacities at AT&T and Cingular Wireless, where they drove improvements in sales and operational frameworks. Jeff holds a degree in Business Administration and Computer Science from Northeast Missouri State University.
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