Jenn Miick

Jenn Miick is a seasoned professional with extensive experience in technology management and project leadership at AT&T since November 2002, where current responsibilities include serving as Director of Technology, focusing on ServiceNow, Digital Engagement, and process automation transformation. Previous roles include Transformation Program Lead for Service Assurance, overseeing program initiatives, managing budgets, and ensuring quality standards, as well as Information Technology Project Manager and Operations Manager, responsible for global delivery and service automation. Prior to AT&T, Jenn held roles at The Sutherland Group and Best Buy, culminating as a regional sales manager and team lead. Jenn holds a degree in General Studies from Columbia College and has also attended Northeastern University.