Jim Tolan

Jim Tolan is a Senior Specialist in Center Support at DIRECTV, where they have demonstrated strong leadership through roles such as Chronic Support Team Manager and Call Center Area Manager. With a focus on career development, Jim has successfully educated and coached peers and agents to enhance performance and customer satisfaction. Prior to their current role, they served as a Manager of Technical Services at AT&T and as an Assistant Manager at Wal Mart. Jim graduated from Helena High School in 2001.