John Bonner

John Bonner is a seasoned Sr. Quality/M&P/Process Manager at AT&T, where they oversee the implementation and improvement of processes and strategies within the organization. Previously, John managed the daily operations of global customer test and integration bandwidth services at Concert Global Communications, successfully leading teams across London and Atlanta to enhance service delivery. They also held roles at AT&T in Tier II support and as a manager of operations for the Mobility Network Reliability Center, where they focused on maximizing network performance and coordinating restoration efforts. John’s educational background complements their extensive experience in the telecommunications industry.