Justin Jerald is a highly skilled Technical Consultant with over 11 years of experience in contact center design, deployment, and implementation. Currently serving as a Senior Technical Specialist at AT&T since 2021, they oversee contact center projects and collaborate with vendors to ensure seamless integration of UCCE components. Previously, Justin worked at Thomson Reuters as a Senior Network Engineer, where they designed global IP telephony solutions and managed migrations to Cisco platforms. They also held roles at Eds An Hp Company and AT&T, specializing in Cisco Contact Center solutions, and earned a Master of Science in Computer Science from Bharathidasan University.
Location
Bengaluru, India
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