Kanini W Brooks, EdD, is a Lead Customer Experience Strategist at AT&T, where they leverage customer research and user testing to design human-centered experiences. Previously, Kanini held various roles at AT&T, including Senior Business Management and Lead Network Process & Quality Manager, where they focused on improving customer experience and driving process efficiencies. Kanini also has experience as a Mathematics Specialist for Project SEED, teaching Algebra and Trigonometry, and an Engineer in the Engineer Development Program at Cargill. Kanini earned a UX Nanodegree from Udacity in 2020.
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