Keisha O'Neal is a Principal Tech Product Manager at AT&T, where they have leveraged extensive experience in project management and fraud operations over their career spanning from 2001 to 2022. In previous roles at AT&T, Keisha demonstrated expertise in investigating fraudulent activities, managing customer care operations, and leading the implementation of interactive voice response (IVR) systems. Keisha holds a Bachelor of Science in Management from New Jersey City University and has continued to cultivate their passion for creativity through their business, Made With Luv By Keisha, specializing in handmade crochet items.
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