Kelly Flagg is currently the Director of Call Center - International at AT&T, overseeing international call center operations for multi-product credit and collections. With a background that includes roles such as Lead Chief of Staff and Senior Manager, Customer Service at AT&T, Kelly has demonstrated expertise in performance improvement, project management, and leadership development. Previously, Kelly served as a Customer Care Manager and Senior Manager at DIRECTV. Kelly holds a Bachelor's degree in Organizational Leadership and an Associate of Science degree in Applied Science, both from Oklahoma Wesleyan University, and a certification in Pastoral Ministry from RHEMA.
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