Laura Hardin

Laura Hardin serves as the VP of Customer Advocacy at AT&T, leading a 3000+ member organization that manages service functions across various key industry verticals, including Healthcare, Retail, and Finance. Previously, Laura held multiple vice president roles at AT&T, including VP of Transformation Office, where leadership in global operations transformation resulted in significant cost savings and efficiency improvements. A career spanning over two decades at AT&T showcases expertise in product marketing management, offer strategy, and customer experience design, driving significant revenue growth and enhanced customer satisfaction. Laura holds a Bachelor’s Degree from Washington State University.