Lisa Truppa

Lisa Truppa has extensive experience at AT&T, holding multiple Assistant Vice President positions since July 1997, including roles in Consumer Customer Care, Salesforce implementation, Customer Experience Strategy, and Technology. Noteworthy achievements include leading a large-scale transformation that resulted in record-setting Net Promoter Scores, implementing Salesforce Marketing Cloud for enhanced customer communications, and managing the Technology Development Program to cultivate future business leaders. Truppa also has a strong background in workforce operations and contingency planning, ensuring optimal performance across various business units. An Emerging Executive Program Fellow at HITEC for a brief period in 2022, Lisa holds an MBA in Telecommunications from The University of Dallas and multiple Bachelor of Business Administration degrees with a focus on Marketing and Business Honors from The University of Texas at Austin.