Matthew Lucas is currently the Area Vice President at AT&T, where they lead a team of 200 employees managing a Customer Advocacy and Service Management portfolio worth nearly $2 billion for various industries. With over 20 years of experience as a Customer Advocate and Technology Leader, Matthew has expertise in telecommunications, systems integration, and technology strategy. They have held several key roles at AT&T, including District Manager and Director of Enterprise Hosting, where they significantly improved operational efficiency and customer satisfaction. Matthew holds a BS in Computer Science from National University and an MBA from Southeast Missouri State University.
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