Michael Jacobs is a Senior Manager at AT&T, where they oversee capacity planning for multiple business units, including Mass Markets and Customer Operations. With an MBA from San Diego State University, Michael has three years of experience as a SAFe Agile Practitioner, managing over ten Program Iterations in the tech industry. Prior to their role at AT&T, they served as a Senior Sales Operations Analyst at Qualcomm and were an accomplished Captain in the United States Marine Corps, specializing as a Combat Engineer Officer. Michael's professional background includes extensive skills with various systems such as Salesforce, Azure DevOps, and PowerBI.
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