Michael Morgan is an experienced technology professional currently serving as Associate Director at AT&T since June 2016, overseeing a team of over 10 employees and managing various responsibilities including budget and vendor management, long-range planning, and IT service management. Prior to AT&T, Michael held multiple roles at Verizon and Verizon Business, including Service Program Manager and Service Manager, where responsibilities involved managing client service levels, enhancing customer satisfaction, and spearheading large account implementations. Michael's career in the telecommunications industry began at MCI Corporation, where the focus was on customer relationship management and account planning. Michael holds a Business Administration degree from California State University-Sacramento and an AA in Business Administration and Management from Cosumnes River College.
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