Michael Parsons is a Principal Applications Developer at AT&T, where they currently manage a team of twenty-two Field Engineers focused on Voice over IP solutions. With a background that includes overseeing Robotic Process Automation and managing large and small business VOIP implementations, Michael possesses extensive experience in project management and customer relationship management. Previously, they served as a Staff Sergeant in the United States Air Force, managing base voice infrastructure. Michael is skilled in various technologies, including HTML, PHP, and Automation Anywhere, and is recognized for their accomplishments in contract negotiation and strategic coordination.
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