Mike Klix is an experienced leader currently serving as the Associate Director of Network Design Engineering at AT&T, where they support major System Integrator accounts globally. With 20 years in IT for Fortune 50 and Fortune 500 companies, Mike has held senior roles that emphasize proactive problem analysis and technical expertise. Previously, they managed the Incident and Problem Management organization at HP Enterprise Services, overseeing support for over 450 accounts. Mike also served as a helicopter crew chief in the United States Army, logging over 450 incident-free flight hours. They are ITIL Foundations Certified, showcasing their commitment to industry standards.
Location
Redford, United States
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