Ned Olson is a Professional User Experience Designer at AT&T, where they design and conduct usability studies and create promotional videos for internal business software. After a 30-year career in datacenter operations, systems administration, and software development, Ned earned an MS in Technical Communication from the University of Washington, merging industry experience with a passion for the English language. Previously, Ned held various roles, including Senior Developer and Senior Human Factors Engineer at AT&T, and worked as a consultant at multiple organizations. Additionally, they serve on the board of the Seattle Mandolin Orchestra.
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