Osman B. is a marketing and technology professional with extensive experience in telecommunications and international management consulting. Currently a Lead Manager at AT&T, Osman focuses on user experience research and design, leading projects to enhance customer experience. Previously, Osman held significant roles at DIRECTV and Vodafone, where they developed and executed successful retention strategies. With a strong background in customer acquisition, retention, and analytics, Osman has effectively managed global projects and contributed to industry-leading performance in customer satisfaction and loyalty.
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