PB

Patrick Banner

Sr. Quality/M&P/Process Mgr AT&T - Consumer Customer Care

Patrick Banner is a management professional with extensive experience in customer service, program management, and operational management. They held various positions at AT&T from 2010 to 2011, including Sr. Quality/M&P/Process Manager and Sr. Training Manager, where they established processes for consumer care representatives and coordinated training logistics. Prior to that, Patrick worked at MCI and BellSouth in program management and marketing roles, showcasing their skills in training delivery and process improvement. Patrick earned a Bachelor of Arts in English from the University of North Carolina at Chapel Hill.

Location

Tucker, United States

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