Richard Lamer

Richard Lamer is currently a Senior Operations Manager and Lead for the Customer Advocacy Team at AT&T, responsible for operations at over 1900 business locations and ensuring the stability of the Fiber network. With over 12 years of experience in operations management, Richard has developed strong skills in communication, management, and problem-solving. Richard holds a Master's degree in Technology of Education and Audio-Visual Devices and is certified in ITIL and other leadership-focused programs. Previous roles include Change Manager at AT&T Global Network Services and Head of IT Department at MarDur s.r.o, where Richard managed significant eLearning projects.