Ross Parker

Ross Parker is the Associate Director of Advanced Analytics of Workforce Management at AT&T, where they lead a high-performing team focused on developing machine learning models and automating processes for retail stores. With 21 years at AT&T, Ross previously served as Senior Business Manager, overseeing new hire onboarding and staffing targets. They have also worked as a Retail Sales Consultant at Cingular Wireless and held various roles in sales operations and store management at AT&T. Ross earned a Bachelor of Business Administration in Marketing from Mississippi State University and an Associate of Arts in General Business from Holmes Community College.