Ryan Wager has extensive experience in technology and operations management, particularly in the telecommunications sector, having worked at AT&T from 2007 to 2015 and again from 2021 to 2023. In recent roles at AT&T, Ryan led the integration of AI and Smart Automation in call center operations and drove significant transformations in product strategy and Salesforce effectiveness, enhancing customer service and operational efficiency. Prior to this, Ryan served in various management roles at Dobson Communications and Cellular One, focusing on billing management, project management, and call center operations. Currently, Ryan holds the position of Associate Pastor/Vicar & Operations Leader at Oak Lawn United Methodist Church, emphasizing spiritual and operational leadership within the community.
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