Scott Ball is an Associate Director of Product Management and Development at AT&T, where they focus on building scalable, human-centered solutions. Prior to this role, Scott held various positions at AT&T from 2006 to 2021, including Manager of Technical Customer Service and Senior Quality/M&P/Process Manager. Scott also gained experience as a Team Leader at DIRECTV during the same period. They earned a Bachelor of Fine Arts in Technical Theatre/Theatre Design and Technology from the University of Montana, where they studied from 1999 to 2004. Earlier, Scott worked in customer service roles at Staples and the University of Montana.
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