Sedrick Simmons is a technical consulting professional currently serving as the Director at JTSInc. Since 2008, Sedrick has worked at AT&T as a Technical Manager, where responsibilities include managing a team of Customer Specialists, coaching subordinates, and overseeing advanced technical training. Previously, from 2007 to 2009, Sedrick excelled as a Tier III Tech Support Agent at TeleTech, leading a team and achieving a high reliability rating. Sedrick is currently pursuing a degree in Computer/Information Technology Administration and Management at Strayer University.
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