Shawn Roberson is an Associate Director at AT&T in the Digital - Contact Center Solutions sector. With over 20 years of experience in contact center technology and systems engineering, Shawn has held various roles at AT&T, including Senior System Engineer and Associate Director of Technology. Shawn's technical expertise includes extensive skills in Windows and Linux administration, cloud administration, and security compliance. They hold a Master’s Degree in Information Systems and a Bachelor's Degree in Computer Science from the New Jersey Institute of Technology.
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