Shelby Jackson is an Associate Director of Technology Operations at AT&T, where they lead the Global Cable Station Operations team and have developed strategies to enhance operational efficiency. With a background as a Principal Technical Consulting Engineer, Shelby has successfully managed network upgrade projects and implemented cost-allocation models that significantly improved organizational processes. They hold a Bachelor’s degree in Decision Sciences from the University of Denver and a Master’s degree in Business Analytics from Indiana University, graduating with a 4.0 GPA. Recognized internationally for their analytical expertise, Shelby fosters collaborative relationships across various organizational and cultural boundaries.
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