Sumetra Reed

Sumetra Reed is a Principal Project/Program Manager at AT&T, where they focus on implementing and leading processes for the Customer Survey program. Having started their career with AT&T in 1999 as a credit and collections analyst, Sumetra progressed into leadership roles, including Quality Assurance Manager for Fraud and Credit Activations. They have also spearheaded initiatives such as LEAP and Health and Wellness programs, predominantly within customer experience. Sumetra is pursuing a degree in Business Administration and Management at Mountain View College and serves on the Board of Directors for United Vision Christian Fellowship Church. In their personal time, they enjoy DIY projects and inspiring others through social media.