Susan Diroma

Susan DiRoma is a highly accomplished professional with extensive experience in business process analysis and technical project management. Currently serving as Senior Director at KPMG US, Susan leads IT Business Analysis, Product Realization, and ARIS Business Process Mapping within the Digital Nexus Organization, focusing on innovative AI strategies to enhance operational efficiency. Prior to this role, Susan amassed significant experience at AT&T, where leadership encompassed various positions, including Director of Business Process Analysis Transformation and Technical Project Management. With a solid educational background, including an MBA from Mercer University and a Bachelor's degree from the University of Vermont, Susan has consistently driven process improvements and managed large teams across complex programs and projects throughout a prolific career.