Tendayi Maronga

Tendayi Maronga currently serves as a Staff Associate, Customer Care Professional at AT&T, where responsibilities include supporting U-verse products and ensuring a customer-first approach. Previous roles at AT&T include serving as an Internet Air Expert, assisting customers with wireless router installation and troubleshooting. Tendayi's extensive experience in customer service and quality assurance stems from tenure at Zambia Electricity Supply Corporation, providing mentorship, conducting compliance audits, and ensuring occupational health and safety standards. Additional experience encompasses teaching English, managing sales and marketing operations, and obtaining certifications in IT and marketing. Tendayi’s educational background includes various certifications in computer science, web programming, and DevOps.