Thomas Demitrius is a General Manager of Platinum Customer Success at AT&T Business, where they lead and mentor a team of 12 Customer Success Managers across the Central U.S. region, focusing on relationships with platinum customers in the mid-market business segment. They oversee a portfolio nearing $1 billion, emphasizing customer retention and satisfaction while also recruiting and developing top-performing sales professionals. Prior to this role, Thomas held various management positions, including District Manager at Wireless Evolution Inc. and Chief Union Steward at Communications Workers of America. They earned a certificate in Motorcycle Maintenance and Repair Technology/Technician from Motorcycle Mechanics Institute, showcasing their adaptability and commitment to learning new skills.
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