Tracy Montgomery is a Senior level professional currently serving as a Lead Instructional Designer at AT&T, where they support Cricket Support Centers. With over ten years of experience, Tracy has a background as both a business analyst and an instructor, allowing them to effectively identify process and training gaps within organizations. Previously, they held roles at ING and Oracle, focusing on training and process improvements. Tracy holds a Bachelor of Science in Education, specializing in Business Education, from the University of West Georgia. In addition to their professional pursuits, Tracy is passionate about running and cycling, actively participating in half marathons, marathons, triathlons, and trail running.
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