Vanessa S. has extensive experience in project and billing operations within the customer service and digital marketing sectors. At Stewart Associates, Vanessa held the position of Regional Service Supervisor from January 1991 to May 1996. Subsequent roles included Sr. Billing Ops Analyst and Quality Manager at AT&T from January 2015 to February 2020, where responsibilities involved optimizing billing processes and auditing billing accuracy. Prior experience includes serving as Manager of Billing Operations at Admail West and as a Project Manager at Anderson Direct & Digital, focusing on client services and workflow management while ensuring adherence to postal regulations.
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