Will Shewell is an experienced Automation Product Management and Development Leader at AT&T, currently overseeing transformative technology initiatives, including Salesforce CRM implementations and Generative AI solutions. With a career spanning over 25 years, Will has held various leadership roles, fostering client partnerships and spearheading innovative service automations. They have demonstrated expertise in customer service, program management, and team leadership, contributing significantly to customer-centric and measurable business solutions. Will holds a Bachelor of Arts in Environmental Studies from the University of Tennessee-Knoxville.
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