Attitude Ltd è una società italiana di consulenza specializzata nel field marketing, business process excellence, organisational strategy, change leadership & change management, capability & people development. Da oltre 10 anni sviluppa in esclusiva per American Express il mercato italiano delle carte di credito small business. Il focus di ATTITUDE LTD è incrementare il volume d'affari dei propri clienti attraverso la progettazione e lo sviluppo di strategie operative in grado di affrontare le differenti specificità del mercato. Attitude Ltd supporta le big company in tutte le fasi di sviluppo commerciale dei progetti attraverso l’individuazione di obiettivi misurabili, KPI attendibili e reporting costanti.

Le nostre divisioni: 
- Credit card 
- Acquiring pos
- Fast moving consumer goods
- Contact center. 

I nostri Clienti:
- American Express, 
- British American Tobacco, 
- Postel, 
- Western Union, 
- Hobex, 
- Sum Up, 
- Telepass

Attitude Ltd

Attitude Ltd's headquarters in Rome, Italy

Gennaro Tella

Guido Luongo

Emiliano Moretti

Maria Ciccone

The Sales and Customer Support team at Attitude Ltd is dedicated to fostering client relationships and driving sales for various financial products, particularly focused on small business credit cards and acquiring channels. This team is responsible for identifying new business opportunities, addressing customer inquiries, and ensuring high levels of satisfaction through effective support and tailored solutions. Their expertise in the market and ongoing communication with clients contributes to the overall growth and success of the company's strategic initiatives.

Sales and Customer Support

The Customer Experience Team at Attitude Ltd is dedicated to enhancing client satisfaction and fostering loyalty through effective engagement strategies. They oversee the design and implementation of customer-centric initiatives across various divisions, ensuring consistent service excellence. The team collaborates closely with management and operational personnel to continuously refine processes, collect feedback, and optimize the overall customer journey across all platforms and services.

Customer Experience Team

The Sales and Business Development team at Attitude Ltd focuses on driving revenue growth and expanding market presence for the company's clients, particularly in the small business credit card sector. They develop and implement targeted sales strategies, cultivate partnerships, and establish measurable objectives. Through collaboration with various divisions, this team ensures the successful execution of commercial projects, ultimately enhancing client business performance.

Sales and Business Development

The Acquiring Channel Management team at Attitude Ltd is responsible for developing and implementing strategies to enhance the performance of payment processing services within the small business credit card market. This team works closely with clients like American Express to optimize operations, identify growth opportunities, and ensure the effective recruitment and management of acquiring partners. By leveraging market insights and measurable KPIs, they drive revenue growth and improve service delivery across their portfolio.

Acquiring Channel Management

This department assists customers by addressing inquiries and resolving issues related to products and services.

Customer Support

The Human Resources and Recruitment team at Attitude Ltd is responsible for attracting, hiring, and retaining top talent to support the company's diverse consulting services. They focus on developing effective recruitment strategies, enhancing employee engagement, and implementing training programs to foster a skilled workforce. Additionally, this team ensures compliance with HR policies and cultivates a positive workplace culture that aligns with the company's organizational objectives.

Attitude Ltd

Org chart

Teams

Sales and Customer Support

Customer Experience Team

Sales and Business Development

Acquiring Channel Management

Customer Support

Human Resources and Recruitment

Offices

Attitude Ltd

Org chart

Teams

Sales and Customer Support

Customer Experience Team

Sales and Business Development

Acquiring Channel Management

Customer Support

Human Resources and Recruitment

Offices

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