Andre “Dre” Graham currently serves as a User Escalations Specialist at Auctane, where responsibilities include advanced troubleshooting, coaching frontline support, and collaborating with various departments to swiftly address customer issues. Prior experience includes a role as a Merchant Support Advocate at Auctane, delivering technical support utilizing SQL, Javascript, CSS, HTML, and XML. Previously, Andre managed commercial rental spaces at Centerco Office Suites, overseeing tenant relations and event planning. Earlier work experience includes supporting business operations at Melissa Carlton - State Farm Insurance Agent, focusing on customer engagement and database accuracy. Andre is pursuing a Bachelor of Science in Cloud Computing from Western Governors University, with an expected graduation in December 2024.
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