Karissa Wright is a seasoned professional with extensive experience in customer experience and retail management. Currently serving as Manager of Chatbot Development at Auctane since June 2021, Karissa has also held roles such as CX Chatbot Developer and Support Enablement QA Coach. Prior experience includes a range of positions at Nordstrom from April 2016 to January 2022, including Beauty Stylist and Assistant Manager for Beauty and Fine Fragrances, as well as managing Dior's business. Additionally, Karissa has experience as a Store Manager at Starbucks and as a Beauty Stylist at Parfums Christian Dior from 2016 to 2019. Karissa holds a Bachelor's degree in Social Work from Texas Tech University and further education from LE Fletcher Tech.
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