Patrick Solis is an experienced automotive professional specializing in customer experience. Currently serving as President of Silaris Consulting LLC since July 2022, Patrick leads an automotive consulting firm focused on enhancing customer satisfaction for manufacturers and dealerships through expert facilitation and coaching. Additionally, Patrick has been an After-Sales Specialist at AUDI AG since July 2014, and prior roles include Sales and Customer Experience Supervisor and Retail Trainer at Mercedes-Benz USA from 2005 to 2013, as well as serving as a Mercedes-Benz Trainer at Universal Technical Institute from 2005 to 2012. With over 25 years in the dealership and manufacturer sectors, Patrick offers extensive expertise in improving SSI/CSI surveys and overall customer experience.
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