Bee F. has extensive experience in customer service and social media management, currently serving as the Social Media CS Insights & Systems Manager at Audible since July 2012. In this role, Bee F. handles customer service inquiries across various channels, analyzes issues to identify trends, and manages escalated support tickets as a Search and Rescue Specialist. Prior experience includes roles as a Customer Care Representative at Audible, where responsibilities included providing technical support and promoting membership benefits, and as a Retail Sales Representative at Verizon Wireless, focusing on customer education and sales strategies. Bee F. began a career as a Purchasing Assistant at BigFlySports, assisting with vendor orders and inventory management. A graduate of Rutgers University, Bee F. holds a Bachelor of Arts in Journalism and Media Studies.
This person is not in any teams
This person is not in any offices